07728860220
How It Works
PIP and DLA Initial Application process.
Book An Appointment
Booking your appointment has never been easier! Whether you prefer to book online or by phone. A deposit is required to secure your booking, which can be conveniently processed during the reservation process.
Please ensure to specify during booking how you would like your appointment to be conducted, either via Teams or via phone call. Once your deposit is received, a confirmation email will be sent to you ensuring that all the details of your appointment are clear and ready for your reference.
Choose your preferred date and make your booking today!
Please see our booking page to book via the website. Please ensure you are choosing the correct service when booking online.
During An Appointment
During the appointment, we can effectively gather all necessary information via Teams or a phone call. This includes discussing any medical evidence you wish to send with your application.
We will ensure that all forms are accurately filled in, taking into account the specific details of your situation. Your cooperation in providing detailed information will help us streamline the process and improve the likeliness of a successful outcome.
A response to each question will be drafted for you and emailed to you to either print and attach to your application forms, or for you to copy into the relevant sections- whichever you find most convenient.
After The Appointment
After the appointment, all responses to the questions will be emailed to you so you can attached to your forms to send or copy the responses into the space available on the forms, whichever you find easiest.
If for any reason, you are not happy with a particular answer, then simply respond to the email and raise your concern with it so we can address and correct it. Any changed answers will then be resent to you.
We always advise you to keep a copy for your own records.
We do not guarantee outcomes and so if you are unhappy with the outcome, then we offer Mandatory Reconsideration appointments - please see below.
PIP and DLA Renewals
Book An Appointment
Booking your renewal appointment is simple! Whether you prefer to book online or by phone, we’re here to help you prepare for your upcoming benefit renewal. A deposit is required to secure your booking, which can be conveniently processed during the reservation process.
When booking, please ensure you select the renewal service so that your appointment is scheduled correctly and please specify if you would prefer a phone call or Teams meeting for your appointment.
Once your deposit is received, you’ll receive a confirmation email to ensure the details of your appointment are clear and ready for your reference.
Choose your preferred date and book your appointment today!
During An Appointment
When it’s time to renew your benefit, we’re here to help make the process as straightforward as possible. We will work with you to complete your renewal application, discussing how your medical conditions affect your daily life and whether there have been any changes to your circumstances since your last application.
We’ll help you provide clear, detailed information about the difficulties you experience, ensuring that your answers accurately reflect your needs and the support you require.
We will guide you through each relevant section of the form, helping you explain your difficulties and include any relevant supporting medical evidence.
Our aim is to ensure your renewal application provides a clear and accurate picture of your current circumstances, giving you the best possible opportunity for a successful outcome.
After An Appointment
After the appointment, all responses to the questions will be emailed to you so you can attached to your forms to send or copy the responses into the space available on the forms, whichever you find easiest.
If for any reason, you are not happy with a particular answer, then simply respond to the email and raise your concern with it so we can address and correct it. Any changed answers will then be resent to you.
We always advise you to keep a copy for your own records.
We do not guarantee outcomes and so if you are unhappy with the outcome, then we offer Mandatory Reconsideration appointments - please see below.
Mandatory Reconsideration Letters
Book An Appointment
Booking your appointment has never been easier! Whether you prefer to book online or by phone. A deposit is required to secure your booking, which can be conveniently processed during the reservation process.
Please ensure to specify during booking how you would like your appointment to be conducted, either via Teams or via phone call. Once your deposit is received, a confirmation email will be sent to you, ensuring that all the details of your appointment are clear and ready for your reference.
Choose your preferred date and make your booking today!
Please ensure you email a copy of your decision letter to us for us to review before your appointment.
Please see our booking page to book via the website. Please ensure you are choosing the correct service when booking online.
During an appointment
At the beginning of your appointment we will discuss why you want to appeal, what you think has been missed within your original application and what needs correcting if anything.
We will then go through each individual point you would like addressed in detail to ensure the best chances of a successful outcome.
Once all the information has been gathered and discussed, as well as reviewing any relevant supporting evidence, the appointment will be over and a draft letter will then be prepared for you.
After The Appointment
After your appointment you will be emailed a copy of your Mandatory Reconsideration Letter to check and ensure you are happy.
If you are happy with the letter then you can print and send it. If you are not happy then simply reply to the email with any query or issues which, if possible, will be resolved and an updated letter sent again. If the issues are more complex then a video or phone call appointment will be made to address and correct any issues.
When you are content with your letter, you will then be able to print, sign and send it. We also advise you keep a copy of the letter for your own use.
After Mandatory Reconsideration
Tribunal
We do not currently offer support around Tribunal Applications, nor do we offer Tribunal Representation.
If you are still unhappy with the outcome of your decision after the Mandatory Reconsideration then your next steps are;
- You must wait for your Mandatory Reconsideration Notice to arrive as you will need the reference number from this to apply to Tribunal.
- Head to this website to start your appeal procress: